Le service après - vente
  • Site officiel d'achat
    Les problèmes de maintenance de site Web de marchandises, de retour de l'achat de produits, dans le Centre de votre aide, peut également être un service téléphonique appelé Yilong 0755-2348 7006 nous contacter.
  • Non officiel d'achat
    L'achat de produits de services de retour non. Veuillez contacter votre achat de services de maintenance de la plate - forme, si nécessaire, veuillez appeler le service Yilong 0755-2348 7006 nous contacter.0755-2348 7006 nous contacter.
Thème populaire / Service
FAQ / FAQ
  • 2015 - 04 - 02
    Enter EL official website - select registration - fill in the registration of mobile phone - fill in the received SMS verification code - set the password (password length 6-16, numbers, letters, characters contain at least two), complete the registration.Note: Only one account can be registered for a mobile number
  • 2014 - 11 - 08
    On the registration page, fill in a valid e-mail, picture verification code, login password, confirm the password and click "confirm". The e-mail will receive a verification email, and log in to the e-mail account for registration verification.
  • 2014 - 11 - 15
    Mall supports mobile phone number and e-mail registration in two forms.
  • 2014 - 11 - 15
    Dear refueling:The invitation code is a kind of priority purchase qualification that is added to refueling. It mainly has the following features:1. Enjoy the right of first refusal to purchase the designated product;2. The invitation code can be queried at the personal center of the official website of the plus-one mobile phone;3. Applicable platforms: One plus mobile phone official website www.elongobile.com.
  • 2014 - 11 - 15
    After the item is added into the shopping cart, the order is not submitted in time, resulting in the item being purchased by other users. Therefore, the settlement will prompt no goods. It is recommended to add the item to the shopping cart and submit the order in time.
  • 2014 - 11 - 15
    Mall does not need to manually confirm receipt on the Internet, we will confirm the goods receipt status based on the status of the logistics information.
  • 2014 - 11 - 15
    Please check whether it is due to the following reasons:1. Incomplete or incorrect order information is filled in. Orders can be successfully placed by checking and completing the order information.2, too many queuing users, try again later;3, goods out of stock, display "sold out" label, pay attention to the goods after the purchase again.
  • 2018 - 03 - 28
    EL member APP adds new services, professional search, 9 common functions integration, personalized service push, anytime, anywhere for you! Good service, don't wait!
  • 2015 - 06 - 05
    First, the mobile phone purchase method:Mobile phone details page = go to / buy now = select style = "choose capacity =" select the standard = "choice accessory / select suit =" buy immediately = "go to the settlement =" fill in the information = "submit order =" to complete the payment;Second, accessories purchase methods:1, select "add to shopping cart":Accessories details page = Add to shopping cart = "My shopping cart =" Fill in the information = "Submit order = "Complete payment;2, mobile phone with suit / accessories to buy:In the spot purchase process, select the accessory kit to purchase.
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